Hong Kong cabbies go extra mile to help shake off bad reputation

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Hong Kong cabbies go extra mile to help shake off bad reputation

A big part of Hongkongers’ ongoing love-hate relationship with taxi drivers stems from cabbies’ perceived bad attitudes and service, prompting many locals to opt for ride-hailing services such as Uber.
Figures from the government’s Transport Complaints Unit show that taxi services remained one of the major areas of complaints in 2016. There were 10,357 cases, accounting for 46 per cent of all complaints about public transport services. The number of complaints per million…

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